About this passage
Office style emails and notes, the kind of text used in typing exams and job tests. This one is rated medium and has 65 words. At an average speed of 40 wpm it takes about 2 minutes to type.
Full text
Dear Ms. Patel, thank you for contacting our support team. I am sorry to hear that your order #48219 arrived damaged. We have arranged a free replacement, which will ship within two business days. You do not need to return the damaged item. If you have any other questions, simply reply to this email and we will be happy to help. Kind regards, Customer Care.